About Us
Everything we do at Insource is focused on helping you make your business a success.
We work with small and large companies alike, including nonprofit organizations and startup ventures, from a diverse range of industries.
We adopt a hands-on approach to our outsourcing model and give you full access to our years of experience and expertise – like another valuable member of your team. Plus, we’re adaptable so your culture will influence the way we work (we’re really good at fitting in).
We believe that nurturing a strong and trusting working relationship is the key to a long-term partnership that yields results.
Our History
Let us tell you a story.
In 1993 Bruce Hain had a vision – to transform the business operations of small and medium size organizations by providing more effective and economic financial functions.
He set out on a mission to find only the best experts available, to partner with management teams and help organizations achieve their goals faster.
He called this new initiative Insource Services.
Bruce never believed in a bureaucratic approach to delivering core organizational functions and was confident that a ‘service approach’ was a more efficient and viable way to achieve results.
Determined to inject purpose and meaning into his work life, Bruce created and nurtured a culture rooted in personal values, constant learning and the belief that work should be rewarding and fun. These values are deeply entwined within the ethos of Insource Services and are what makes us so unique today.
The Insource business model firmly established itself in 1995 when its significant and lasting impact became clear with its first nonprofit client. Many years of success followed as clients realized our true value and started requesting expanded roles within their organizations. This confidently paved the way for two new practices, Information Technology in 1997 followed by Human Resources in 2001.
We didn’t stop there.
In 2003 Insource expanded to New Hampshire and in late 2013 we acquired A Hire Authority Consulting Group to enhance the recruiting power of our growing HR Practice. We now have employees across the country and serve clients throughout New England, nationally and even internationally!
We’re proud to have built a diverse team of Finance, HR and IT experts dedicated to providing the highest level of service as an integrated partner on your team.
Since the early days of operating out of ‘Bruce’s basement’, our journey has been rewarding and inspiring. We’ve harnessed all the knowledge and expertise picked up along the way to ensure that each new client we partner with receives an unrivaled level of service, experience and expertise.
Celebrating our 30th anniversary in 2023, we look forward to continued growth and expansion which enables us to keep doing what we do best so you can focus on your core business.
We hope our story inspires you as much as it does us.
A Message From Our President
Bruce never believed in a bureaucratic approach to delivering core organizational functions and was confident that a ‘service approach’ was a quicker and more viable way to achieve results.
Our Team
Experienced, approachable and professional – we’re committed to helping your organization succeed.
President & CEO Learn More
Vice President Learn More
Vice President Learn More
Bruce Hain
President & CEO
Insource’s founder and President, Bruce oversees the company’s operations and is responsible for overall strategy.
Drawing upon a wealth of financial experience, Bruce works with the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development.
Insource staff and clients alike benefit from Bruce’s expertise in leadership, his strategic way of thinking, and keen attention to detail.
Prior to founding Insource, Bruce was Vice President and CFO of a national high-tech research company headquartered in the Boston area. He has been an executive management consultant for many companies and non-profit organizations, and has served as an advisor to both start-ups and medium-sized government contractors.
Bruce is a member of several professional organizations, including Financial Executives International (FEI) and The Treasurers’ Club. He serves as the President of the Finance and Accounting Consulting Alliance (FINACA) and is a board member and Treasurer of FCC-NE, an organization that expands cultural diversity for adoptive families. Bruce also has served on the Personnel Committee at The Dover Church, and is currently Treasurer and Chair of the Finance Committee.
When not working, Bruce enjoys traveling, cooking, and spending time with his wife, daughters and Golden Retriever.
Bruce holds an MBA from Northeastern University (Executive Program) and a Bachelor of Arts degree in Economics from Boston University.
“I’m a right-brained financial person. Known for being very creative, I always try to add laughter and fun to work and everything that I do. I am curious by nature, and throughout my career I’ve always asked lots of questions to ensure that I am always learning something new. I see many of these same qualities in Insource staff members, and I think that resonates with our clients.”
Saleha Walsh
Vice President
As Vice President, Saleha applies her HR expertise in client communication and contextual decision-making to managing Insource’s operations and addressing client needs.
Using her objective approach, Saleha works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. She is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development. Saleha is a Principal Consultant for our HR Services.
Both Insource’s staff and clients appreciate Saleha for her no-nonsense approach in complex business situations that others may find stressful.
Saleha is dedicated to providing the best possible service to Insource’s clients, and has experience across multiple sectors, including financial services, legal services, nonprofit, and start-up environments. Prior to launching Insource’s HR Practice, Saleha worked as an HR and Operations professional in several organizations, most recently for a national law firm headquartered in Boston.
Saleha is a frequent facilitator and presenter and is a member of several professional organizations, including the Northeast Human Resources Association, the Boston Club and the New England Society of Association Executives. Saleha serves on the Board of the Charles River Regional Chamber and serves on their Diversity, Equity and Inclusion Committee. She also serves on the Diversity, Equity and Inclusion Committee of the New England Society of Association Executives.
Saleha holds a Bachelor of Arts degree in English from Merrimack College.
“My first mentor and boss taught me the importance of clear writing, direct communication, the skill of not getting emotionally bogged down in business decisions, and about contextual decision-making. He taught me about professional integrity. These things have helped throughout my career and are especially important when navigating controversial or tricky business matters. One of the best things about my job is that our client base requires thoughtful and often non-traditional problem solving, so I’m always learning.”
Russell Greenwald
Vice President
As Vice President, Russell brings his substantial expertise in leading projects and process management to managing Insource’s operations and addressing client needs.
Utilizing his project management skills, Russell works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, Insource’s consulting services and business development.
To the benefit of both Insource clients and staff, Russell combines a passion for problem-solving with a strong focus on creating structures, procedures, and systems that support effective business operations and success.
Russell has a proven track record in all areas of Insource’s key services, most notably within the development of strategic business and staffing goals, as well as developing and implementing multi-year technology plans.
Prior to starting Insource’s Technology Practice, Russell previously worked across a wide range of organizations and industries – from nonprofits to start-ups, biotechnology, financial services, manufacturing, and healthcare.
Russ is a member of several professional organizations including the Boston CTO Club and serves as a member of the Mass TeleHealth Consortium which works with health centers in Massachusetts to create sustainable models of telehealth.
When he’s not at Insource, Russell can be found running, biking and spending time with his wife and two kids.
Russell holds a Bachelor of Arts degree in mathematics from Brandeis University.
“I believe the exposure I’ve had to many different organizations, technologies, people, and cultures is why I’m successful today – and it’s still a big factor in my further learning and improvement. I’m particularly passionate about, and take pride in, solving problems that help make a person’s life just that much better. That’s why I’m truly excited about supporting a sincere, focused, and respectful culture at Insource – it’s about nurturing all of our staff to become better at delivering on this passion.”
Saleha Walsh
Vice President
Saleha Walsh
Vice President
As Vice President, Saleha applies her HR expertise in client communication and contextual decision-making to managing Insource’s operations and addressing client needs.
Using her objective approach, Saleha works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. She is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development. Saleha is a Principal Consultant for our HR Services.
Both Insource’s staff and clients appreciate Saleha for her no-nonsense approach in complex business situations that others may find stressful.
Saleha is dedicated to providing the best possible service to Insource’s clients, and has experience across multiple sectors, including financial services, legal services, nonprofit, and start-up environments. Prior to launching Insource’s HR Practice, Saleha worked as an HR and Operations professional in several organizations, most recently for a national law firm headquartered in Boston.
Saleha is a frequent facilitator and presenter and is a member of several professional organizations, including the Northeast Human Resources Association, the Boston Club and the New England Society of Association Executives. Saleha serves on the Board of the Charles River Regional Chamber and serves on their Diversity, Equity and Inclusion Committee. She also serves on the Diversity, Equity and Inclusion Committee of the New England Society of Association Executives.
Saleha holds a Bachelor of Arts degree in English from Merrimack College.
“My first mentor and boss taught me the importance of clear writing, direct communication, the skill of not getting emotionally bogged down in business decisions, and about contextual decision-making. He taught me about professional integrity. These things have helped throughout my career and are especially important when navigating controversial or tricky business matters. One of the best things about my job is that our client base requires thoughtful and often non-traditional problem solving, so I’m always learning.”
Russell Greenwald
Vice President
Russell Greenwald
Vice President
As Vice President, Russell brings his substantial expertise in leading projects and process management to managing Insource’s operations and addressing client needs.
Utilizing his project management skills, Russell works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, Insource’s consulting services and business development.
To the benefit of both Insource clients and staff, Russell combines a passion for problem-solving with a strong focus on creating structures, procedures, and systems that support effective business operations and success.
Russell has a proven track record in all areas of Insource’s key services, most notably within the development of strategic business and staffing goals, as well as developing and implementing multi-year technology plans.
Prior to starting Insource’s Technology Practice, Russell previously worked across a wide range of organizations and industries – from nonprofits to start-ups, biotechnology, financial services, manufacturing, and healthcare.
Russ is a member of several professional organizations including the Boston CTO Club and serves as a member of the Mass TeleHealth Consortium which works with health centers in Massachusetts to create sustainable models of telehealth.
When he’s not at Insource, Russell can be found running, biking and spending time with his wife and two kids.
Russell holds a Bachelor of Arts degree in mathematics from Brandeis University.
“I believe the exposure I’ve had to many different organizations, technologies, people, and cultures is why I’m successful today – and it’s still a big factor in my further learning and improvement. I’m particularly passionate about, and take pride in, solving problems that help make a person’s life just that much better. That’s why I’m truly excited about supporting a sincere, focused, and respectful culture at Insource – it’s about nurturing all of our staff to become better at delivering on this passion.”
Bruce Hain
President & CEO
Bruce Hain
President & CEO
Insource’s founder and President, Bruce oversees the company’s operations and is responsible for overall strategy.
Drawing upon a wealth of financial experience, Bruce works with the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development.
Insource staff and clients alike benefit from Bruce’s expertise in leadership, his strategic way of thinking, and keen attention to detail.
Prior to founding Insource, Bruce was Vice President and CFO of a national high-tech research company headquartered in the Boston area. He has been an executive management consultant for many companies and non-profit organizations, and has served as an advisor to both start-ups and medium-sized government contractors.
Bruce is a member of several professional organizations, including Financial Executives International (FEI) and The Treasurers’ Club. He serves as the President of the Finance and Accounting Consulting Alliance (FINACA) and is a board member and Treasurer of FCC-NE, an organization that expands cultural diversity for adoptive families. Bruce also has served on the Personnel Committee at The Dover Church, and is currently Treasurer and Chair of the Finance Committee.
When not working, Bruce enjoys traveling, cooking, and spending time with his wife, daughters and Golden Retriever.
Bruce holds an MBA from Northeastern University (Executive Program) and a Bachelor of Arts degree in Economics from Boston University.
“I’m a right-brained financial person. Known for being very creative, I always try to add laughter and fun to work and everything that I do. I am curious by nature, and throughout my career I’ve always asked lots of questions to ensure that I am always learning something new. I see many of these same qualities in Insource staff members, and I think that resonates with our clients.”
Our Data Security
In an age of rising digital security threats, keeping your data secure is of utmost importance to us. That’s why we achieved SOC 2 Type 2 security compliance status.
This credential is our assurance to you that our organizational processes, and therefore your data, is protected and secure.
With Insource as your partner, you can rest assured that we will manage your data in line with five trust service principles – including security protection, availability of data and services, processing integrity, confidentiality of systems, and privacy – developed by the American Institute of Certified Public Accountants (AICPA).
You can find out more about the advantages of being SOC 2 compliant here.
Affiliations and Partnerships
Partnering is core to what we do.
In addition to partnering with our clients to solve their problems, we also participate in membership organizations who focus on supporting and providing resources to our clients and like companies. Sponsoring their organizational events and sharing our expertise through educational workshops and presentations is a strategic priority for us. These collaborations help us expand what we can offer our clients beyond the expertise of our three practice disciplines.